Delivery (Information and Rates)

Additional Information

• Shipping rates for the deliveries to the Canary Islands, Ceuta and Melilla include transport, insurance and the mainland customs duties, but not the local taxes and import duties, which the receiver of the goods will be liable for.

We deliver to the following countries:

The rates shown on this page include, apart from the transport and delivery of the ordered products, their packaging in boxes that have been especially designed for bottle transportation, insurance against loss and breakage, and the VAT in those countries and territories where this tax applies.

In Mainland Spain, orders may take 2-3 working days. Orders to the Balearic Islands and to other European countries may take 3-4 working days, while those to the Canary Islands will be delivered within 8-12 working days of placing the order.

Time is counted from 9.00 am of the next working day following the date on which the order was placed (or from the time when Vinissimus receives confirmation of your money transfer if you have chosen this payment method).

If a bottle should break during transport, Vinissimus will make all the necessary arrangements to recover all the items you have ordered, and resend your entire order.

If you detect any sign of wetness on the packaging or suspect that any of the bottles may have broken, do not accept delivery and contact us so that we can look into the incident.

In that case, the carrier will leave a note with a phone number so that you can call them to arrange another delivery date and time.

If a second attempt fails, you should go to the carrier's nearest depot and pick up the package yourself (all provincial capitals or major cities have one).

Transport is included in the order's total amount. If you have chosen to pay cash-on-delivery, you will have to pay the total amount to the carrier. If you paid by credit card or bank transfer, you don't have to pay the carrier anything. (For Switzerland, Andorra, the Canary Islands, Ceuta and Melilla, see Additional Information on local taxes and import duties.)